• High Performance
    Team Coaching

    Achieving and maintaining high team performance is a key management challenge, with dynamics in constant change.

    New teams, mergers, revised objectives, unsettling change, conflict and workplace stress provide the backdrop to the task.

    However, when a team is working well there are a wide range of benefits to individuals, customers and of course the company itself.

    This work typically involves;

    • Building safety and trust

    • Clarifying purpose and values

    • Alignment around team norms

    • Dealing positively with conflict

    • Defining roles & responsibilities

    HOW

    Programmes start with an in-depth investigation into team strengths and opportunities. We examine the systemic alignment and ‘health’ of team relationships. Priority topics are agreed and a programme designed to reveal the system’s needs, and align with company objectives.

    20% increase in repeat & referral business

    Liz facilitated with the team the creation of our Customer Journey - now a cornerstone of our sales process and a legacy demonstrating the importance of understanding & nurturing our customers. This has led to a 20% increase in repeat & referral business.

    KAY DANIELS

    MD, Daniels Accountancy

  • Facilitated
    Workshops

    Working with a facilitator ensures you maximise the value of your team’s precious time. It also allows you to be fully involved with the process rather than managing and steering.

    External input also creates safety for marginalised voices, and make visible any issues preventing commitment.

    Consider facilitation if you are planning;

    • A strategy session

    • An off site or awayday

    • Project kick-off or review

    • Ideation/innovation sessions

    HOW

    We design specifically for your needs, using creative engagement and coaching techniques. We ensure that ground rules create safety and spaciousness, which helps the team create their best ideas. Everyone is respected, and we facilitate fair share-of-voice. We can tease out hidden barriers to commitment and build ownership. The team will walk away committed to a clear action plan with next steps, responsibilities and priorities agreed.

    20% increase in repeat & referral business

    Liz facilitated with the team the creation of our Customer Journey - now a cornerstone of our sales process and a legacy demonstrating the importance of understanding & nurturing our customers. This has led to a 20% increase in repeat & referral business.

    TIM DANIELS

    MD, Turquoise Holidays

  • Team Performance
    & Culture

    Our work on culture and organisational change comes from a powerful systemic perspective.

    Rather than enter an organisation with a view to research and fix a problem, our role as system coaches is to help reveal what the organisation can’t see on its own.

    Working with complexity and creating a clear vision of what is needed, we support companies to use their intelligence and creativity to solve problems, embrace change, and deliver practical action plans.

    HOW

    We approach culture and change work from a place of:

    • Asking questions

    • Listening and observing

    • Systemic coaching to raise consciousness & awareness across the organisation, Unfolding new information to inform direction

    • Building a coaching culture of collaboration, respect and resilience to change.

    A light bulb moment, an explosion of clarity

    It was a quintessential light bulb moment, an explosion of clarity in my head during our session, when I realised we could structure our offer in a completely different, more enticing and relevant way.

    OLAYINKA EWUOLA

    Director, Eagle Solutions Services

People are not the same. Programmes are tailored to your precise needs. What do you want to be and do?

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Clarity of roles and responsibilities

Our SMT team coaching sessions have resulted in far more productive and action-oriented meetings, clarity of roles and responsibilities, and generally the ability to deal with the ever-changing environment with a greater sense of alignment than previously.

ANDY HUTCHINS

MD, Net Coverage Solutions

20% increase in repeat & referral business

Liz facilitated with the team the creation of our Customer Journey - now a cornerstone of our sales process and a legacy demonstrating the importance of understanding & nurturing our customers. This has led to a 20% increase in repeat & referral business.

James Bell

MD, Turquoise Holidays

A light bulb moment, an explosion of clarity

It was a quintessential light bulb moment, an explosion of clarity in my head during our session, when I realised we could structure our offer in a completely different, more enticing and relevant way.

OLAYINKA EWUOLA

Director, Eagle Solutions Services